Many device owners Android based you have probably come across the Google Play service more than once. Quite often, when using this service, the system displays a message stating that an error has occurred on Google Play. This is followed by a brief description of the problem and the failure code. Let's see what can be done when such problems arise and how to deal with it.
Google Play: what is it?
Let's start from afar and first understand what the Google Play service is. In fact, this service is a remote file storage, which presents multimedia content and software used in the Android OS environment. In fact, the Google Play service is similar to the AppStore, which is designed for Apple devices. If you pay attention to the service itself, you will notice that all the content in it is ordered by content type.
Games, programs, films, music, books, etc. are sorted separately here. There is also an option to select paid and free content. And even though you bought some kind of game or program, for the Google Play service, a service error is a common problem. Next, we will look at the most likely causes of failures, as well as recommended troubleshooting techniques.
Why can Google Play Service get errors? The most common cause of error messages and crashes is a service cache overflow. In some cases, the Google Play data retrieval error may be due to the installation of an unofficial firmware, as well as a service update. In some cases, incorrect user identification may occur. As a result, it becomes impossible to enter the service under an existing account. Finally, if the software is initially installed on a removable memory card, then we can assume that it may be faulty or it simply does not have enough free space. But let's consider everything in order.
Google Play Errors: Types and Codes
As for the types of possible errors associated with the operation of Google Play, almost all of them are associated with the installation of programs, applications and games, or with updating already installed software. Most often there are errors with codes 927, 923, 921, 919, 905, 498, 492, 491, 413. True, it is somewhat unclear why the service produces so many different errors, although the root cause is basically the same.
"Google Play Service": An error occurred
Service failures are commonplace. It is worth noting that in some cases, an error may appear under the number 921 Google Play, which is unknown. However, even the appearance of this error indicates that some content in the system cannot be updated or downloaded. But if all errors are of the same nature, then the procedure for their elimination and correction should be the same in almost all cases. It boils down to three simple things: clearing app data and cache, deleting service updates, and entering the account correctly. Of course Google error Play market may be associated with a malfunction of the removable storage medium. This will be discussed a little later. Let's start with the simplest solutions.
The easiest way to fix errors by clearing the cache
Suppose that an unknown Google Play error occurs during the process of downloading data or updates. For some reason, the service itself cannot identify the failure, indicating that the cause is of unknown origin. Typically, this is a type 921 Google Play error. Given all of the above, the first step is to do the following: go to the settings mobile device and select the application menu there. Find Google Play in it. When entering the main menu of the desired section, you must use two buttons, namely deleting data and clearing the cache. If the error does not contain code 905, then the updates can be left untouched. If an unknown Google Play error with code 921 appears, you can eliminate the cause using the method described above.
Removing updates
As for the unpleasant situation associated with the appearance of an error with code 905, in this case you will have to remove all installed service updates. In certain cases, it may be necessary to uninstall all Google services entirely. In the example above, it has already been said that there is a special button in the service management menu for uninstalling updates. Nothing bad will happen if you perform this operation and reboot the device. If you reconnect to the Internet, the automatic update service until the latest patched release. In this case, it will be possible to bypass the installation of the last clumsy pack. In principle, if you apply both deleting data, and clearing the cache, and uninstalling updates, then the problem should be solved.
Deleting an account
Although the problem with loading content should be solved quite simply, in some cases this problem may be due to the fact that the service simply does not recognize registered users. The easiest way out of this situation is to enter the correct data specified during registration. Practice shows that this method does not always work. Often, messages that an error has occurred in the Google Play service are issued with failure codes 492 and 905. These are the most common cases. How can I fix this type of Google Play error? Very simple. You just need to delete your account, and after rebooting the system, log in again.
To perform this operation, you must use the settings menu. Here you need to select the account section. Specifically, the user must be interested in a Google account. After entering the control window, you just need to use the delete registration button or the corresponding line from the menu. Engaging in the removal of registration data is a thankless task. Especially in cases where the user does not remember what password and email address he used.
On the other hand, if you have all the necessary data available, then after a reboot, the system itself will prompt you to log in with an existing account or create a new one. It will be possible to enter all the required information, after which an automatic connection will occur. If you're having trouble signing in, you can try to recover your password (this method will only work if you know your Gmail email address) or create a new account and try to sign in with it. It is worth noting that such registration can always be changed if you suddenly remember the details of your previous account. These manipulations are carried out in the accounts section with the choice of the Google service.
Memory card recovery
The most serious problem when you receive a warning that an error has occurred in the Google Play service is that removable media does not work if it is physically damaged or software failure. This problem is quite difficult to solve, but in this case there is a way out. The memory card will have to be formatted using a special utility that must correspond to this type of media. First you have to learn some controller codes.
After that, you need to download the appropriate program from the website of the equipment manufacturer. It is worth noting that in each case you need to use different programs. When inserted into a computer, a memory card is often not even detected. This is the worst possible case. However, when formatting removable media, you can achieve desired result. It is best not to change the default settings and not to download applications and programs to removable media. For this purpose, it is better to use the internal memory of the device itself. Believe me, this method will allow you to get rid of many problems.
Conclusion
If you receive a message that an error has occurred in the Google Play service, do not worry ahead of time. Any of these problems are fairly easy to fix. However, in this article we did not consider the possibility of exposure to viruses. Practice shows that basically this problem appears as a result of exposure to spyware, programs or regular spam. Such objects usually act as follows: first they try to open some page on the Internet through a browser, and then redirect to Google Play. This is where you start to wonder if the developers themselves have installed malicious codes in some of their applications to increase the popularity and increase the number of downloads of their products and partners' products?
Here it is already worth considering whether the Play Market errors are related to the failures that the service so diligently reports. However, if such problems occur, then in general the standard solution in this case is to delete the contents of the cache. Of course, you can try to use more drastic measures, for example, perform a factory reset or hard reset. However, in most cases, such procedures are not required. In addition, after performing the last operations, the user can easily lose all the software that was installed on the smartphone or tablet. So it's better to think it over again before you try to take such steps.
Comments (28):
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V August 30, 2016
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P.S. I also remembered. Today I put in the tablet the program that you gave the link to Root Chek (if you wrote it correctly) to check or have root rights. Checked, knocked out: "SORRY! ROOT ACCESS IS NOT SET UP PROPERLY ON THIS DEVICE" wrote in English, I already translated it, (the translation is correct). What does it mean, I have root and it's just not installed correctly, or there is no root at all on my "miracle" tablet ?! September 2, 2016
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I don't want to factory reset Windows. I know that there will be an eight, and then I need to update to 8.1, otherwise it will not work, a notification constantly pops up that it needs to be updated. and then it pops up and the whole computer costs until you upgrade to 8.1. I didn’t want to put 10, I know that there were a lot of dissatisfied, but then they brought it to mind and now no one complains, it was the same with 8, it wasn’t super either, that’s why 8.1 appeared. 8.1 suits me completely. Okay, I'll reinstall the browser, I have a Google account, then you turn on synchronization and all bookmarks are automatically restored, the problem is different, you have to copy passwords in a lot of places, otherwise I lost the records. Okay thanks. September 5, 2016
Zheka I have a request, explain by "steps" HOW EXACTLY to download kingo root on a computer and how to install root afterwards. But no matter how much I tried, it didn't work. The thing is, I downloaded root on the computer, remember I said that if I download it for android, it downloads but it doesn’t on the computer, but when I turn on the tablet, it automatically downloads right there. I'll try to download again on the computer, then I'll write. September 5, 2016
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Hi, Zheka, Alas, it's impossible to get ROOT. Damn, I do everything as it is written there (on your link), I connect the tablet, it displays the inscription: "connect debugging via USB." BUT IT IS INCLUDED, not only did I check the box, but also at the top of the retractable curtain in the tablet it says "USB debugging is enabled to disable it, press it." True, there is always one problem, I turn on "installation from unknown sources" (as indicated in the "instructions"), and when I exit SECURITY, the checkmark is removed. Although this probably has nothing to do with it, I didn’t even get to the installation, GENERALLY THE PROCESS DOES NOT START BECAUSE of this fucking "USB debugging". And one more thing, when I launch KINGO ROOT, a window with the program icon opens at the bottom and writes in English (I translated): "GET THE LATEST VERSION, UPDATE? Just below the button, I click on it and ... and nothing. Maybe some kind of program?
It often happened to you that the newcomer android smartphone gives the error "an error occurred in the Google Play services application"? Not a pleasant situation, right? In this article, we'll cover nine of the most common Google app store errors, as well as how to fix the problems. Go!
Error 911
This boot error is more difficult to diagnose than the others. It's most likely your Wi-Fi connection. It often happens that the router has a password and an error in Google Play occurs when the smartphone tries to check the Wi-Fi connection again.
If the error persists after a reboot, try accessing the app store through a different connection, or through Mobile Internet. Alternatively, you can try clearing your Play Store data by going to Settings > Apps, selecting the "All" tab, going to Google services and clicking "Clear data and cache".
Error 481
If you find an Error 481 error, this is a very bad sign. Most likely your Google account the end has come, the record is either deleted or banned. The only way out of this situation is to delete the old account, then create and add a new one. You can do this in Settings > General Options > Accounts > Google.
Error 927
This error most often appears when you are about to update some application, but Google services themselves are being updated at that moment. The best way the solution is to simply wait for Google Play to update and then proceed to update your apps.
Error 403
Error 403 implies that the application cannot be downloaded or updated, just like Error 927. It occurs when you use more than one account on the device and try to install or buy the same applications for each account.
To get rid of this error, just uninstall the application on one account and install it under another account. You can first synchronize data with Google Play or any other backup.
If this does not help, you can try deleting your search history on Google Play, to do this, go to the Play Market Settings and click clear search history. Or you can create a new account and try to install desired application on him.
Error 491 / 923 / 101
These errors Error 491, 923 and 101 mean that the download of the application from the store is not possible due to some problems with your account. To solve the problem, you will need a new account. Create it, and delete the old one from the device according to this instruction: Settings> Accounts> Google delete non-work account.
After that, restart your device, go to accounts and log into a new account. Now go to Settings > Accounts > Google > Apps > All and wipe the old data.
Error 919
This is one of the most common mistakes on Google Play. Error 919 means that there is not enough space on your device to download and install the entire application. Just free up enough space and the error will disappear. To do this, you need to delete old capacious applications, movies, videos, photos, or simply clear the application cache if it has accumulated more than a gigabyte.
DF-BPA-09 Error Processing Purchase
Such confusion often arises when you are about to purchase an app. Restarting the smartphone and Google Play will not help in this case. The solution is as follows: go to Settings > Apps > All > Google Services Framework and clear its data.
If the problem persists, you will have to go to Google Play through your PC under your account and download applications to your phone remotely.
Error 941 / 927 / 504 / 495 / 413 / 406 / 110 / rh01 / rpc:aec:0
This whole set of errors occurs when downloading applications from Google Play, the reasons for which they occur can be very diverse. What they have in common is how to solve these problems. Everything is quite simple here.
First delete all data google apps Play, this can be done here: Settings> Applications> All> Google Play> Clear data and cache. If the errors persist, try deleting your account from your smartphone, restarting it, and logging in to that account again.
error 944
This error is related to Google servers and appears when they are unavailable for some reason. The easiest solution is to just wait an hour for the servers to work again in normal normal mode. This is an unpleasant mistake, since in fact nothing depends on you and all you have to do is just wait for Google to fix the error itself. But with a smartphone and software, everything is in order.
operating room android system has been successfully developing and improving for almost ten years. However, problems still appear from time to time, even with the fact that hundreds, if not thousands of people are working to get rid of them. As you understand, today we will tell you what to do with the message "There was an error in the Google Play Services application." To be honest, there are plenty of options for solving the problem, but in this article we will analyze only the main ones that we have to deal with most often.
What to do if the Google Play Services app crashes
I would like to note right away that not only this application, but also any other application can crash with this error, if it is somehow connected with Google Play Services. In general, such problems are divided into two types:If an error is indicated, this makes our task easier - it is much easier to identify it. Therefore, the elimination will take less time. But first, we want to tell you how to deal with the problem if there is no error code. So let's get started:
Next, you should check if this error appears again or if you managed to get rid of it. If all else fails, go to plan "B": 
This time the problem should be solved. Most likely, when you enter Google Play, the aforementioned application will ask for permission to update - this is normal, because you and I have just deleted these same updates. For correct work in the future, we recommend that you update it.
Error 403: how to fix
You are lucky if you have this particular type of this error. The thing is, it's the easiest thing to do. This occurs when buying applications from those users who use two or more Google accounts.
The solution is banal: tap the Buy button again and the error will disappear. You may have to repeat the process a couple of times.
As you can see, there is nothing complicated. It will be a little more difficult for those who have a 901 error.
Getting rid of error number 901
Most often, they encounter it when working in a browser or while downloading applications from the official store - Google Play. The problem is the abrupt end of authentication WiFi networks. There are several ways to solve it:- Clear the cache of the Google Play Services app. You already know how to do this from the very first instruction described in this article.
- Reconnect to this or another Wi-Fi network.
- Use to open a page in a browser or download a mobile data app.
If you get the message “An error has occurred in the Google Play Services application” with a number not described in our article, then it is solved in the same way - by clearing the cache, deleting updates, or reconnecting to the Wi-Fi network, as described above.
Owners of Android devices with their mandatory binding to a Google account often face the fact that Google Play services do not work. "An error has occurred" - such a notification appears on the device screen. However, not all users pay attention to the accompanying code, which is necessarily present in the description. How to get rid of this scourge? There are several simple methods, which will be discussed further.
Why does Google Play error occur?
First, let's look at the reasons why mobile operating system When I try to access it, it says "Google Play Services Error".
In most cases, it is believed that such a failure is associated solely with the performance of the software products themselves, which may not function correctly only due to the fact that the programs responsible for this are written with errors, which appear when you try to run them on Android systems. Less common is the error of Google Play services on a tablet or smartphone, when the functionality of the system is broken due to user intervention in it (for example, when installing unofficial firmware or forced installation of an OS modification that is not supported by the device itself). Many Android device owners, unfortunately, try to do such things without thinking about the consequences at all. After all, if the device itself reports that the supported version of the OS is version 4.3, it does not need to be updated, and 4.4 is not supported, there is nothing to try to install something from above. Alas, this often leads to the saddest results (you can install the firmware or a new version of the OS, but all this will not work at all after a mandatory reboot).
What does the Google Play Services error mean?
This type of failure itself means only one thing: for some reason, access to them is blocked, despite an attempt to enter under the existing registration. It is possible that some of the applications were installed or updated incorrectly (which, by the way, occurs most often with incomplete installation of updates due to incomplete loading of the installation distribution when the connection is interrupted).
If you approach the problem of the fact that an error appears on the Google Play Services application on a mobile device, in the most serious way, you need to pay attention not only to failures associated with the services themselves, but also to the settings of your own device. And this is where communication comes into play. It may very well be that during the connection there was some kind of fleeting failure associated with the operation of the network module or router (which is observed quite often).
Google Play Services Error: How to Fix?
Provided that the user accesses the Internet by connecting to a private virtual network through wifi module And wireless router(router), the easiest solution to fix the problem will be to simply reboot your smartphone or tablet (especially when there are no problems with other devices).
If there is no connection at all, it is advisable to completely reboot the router as well. But at the same time, you should not use a long press of the reset button (Reset). It may not give any effect. It is best to disconnect the router from the mains for about 10-15 seconds. This is quite enough for a complete reset of the parameters. After the router is fully loaded, you can try to start the services again. Sometimes, however, it may take more time to reset the parameters, depending on the model of the router. However, in most cases fifteen minutes complete shutdown enough (at least for TP-Link and D-Link devices it is).
Problems with the presence of software on the server and the interpretation of error codes
It is possible that when you try to download or install some application, the Google Play Services error can only be due to the fact that this applet is not on the server and has not yet been excluded from the list of available applications. With this service, such errors appear constantly (almost every day), especially if we take into account the constant release of program updates with the removal of their old versions from the repository.
Additionally, you need to look at the code present in the problem description. Usually you can find varieties of the 900, 500, 400 and 20 series. For example, a Google Play services error with code 921 may indicate the impossibility of using keyboard shortcuts for quick access, calling a particular function or installing an application on a device, a failure with number 905 generally applies to the type of unknown errors, etc.
Services and garbage disposal
The method of rebooting the mobile device or restarting the corresponding service does not always help. Again, Google Play Services may not work. An error has occurred. What to do in such a situation?
It is believed that one of the most common causes of such situations may be the banal clutter of the services buffer, which contains an excessive amount of cached data. Let's assume that the Google Play services error has occurred again. How to fix the situation? Yes, just clear the cache of the called application, which in this moment crashes. This is done quite elementarily in the application settings, where the appropriate service and data deletion are selected.
In order not to engage in manual cleaning, you can use special utilities. Programs like mobile versions of CCleaner or All-in-One Toolbox behave quite well.
As evidenced by user reviews on the Internet, quite often the problem of errors can be associated not only with the service itself, but also with the presence of a browser in the system Google Chrome, which is directly linked to Google Play Services. In the very simple version actions, you can not use it or delete it. To access the Internet, you just need to install another browser. Along the way, it is also worth removing all sorts of RDP clients like the same Chrome.
Removing service data at the root user level
But even in this case, the Google Play services error may appear again. What to do in a situation where the owner of a smartphone or tablet has superuser rights?
Normally clearing app data in the appropriate settings may only work for a while. Therefore, you can easily remove all services. But then they will have to be installed manually, after downloading the necessary APK files from the Internet and enabling the permission for USB debugging mode.
For those who have no idea how to get root access, we can advise using the small Kingo ROOT applet (by the way, the version is for PC). This program, for example, when connecting smartphones Sony Xperia to the PC independently installs the appropriate firmware with the driver and the provision full rights to remove system applications “embedded” in the OS, which most users in the basic set do not even need.
Update problems
Now let's see how to remove the error "Google Play Services ...", based on the fact that this type of failure can also be caused by automatic installation of updates for the service itself.
In this case, you do not need to use additional utilities to optimize the system. Simply enter the applications section, select the service you are looking for and click on the button to uninstall the latest installed updates. Even the developers themselves admit that some of them turned out to be, to put it mildly, “clumsy”. After removing the updates, you should restart the device and turn on the connection to access the Internet. New (normal) updates will be installed immediately. This, by the way, is a big plus for developers who are trying to take care of troubleshooting in a timely manner.
Account registration activities
If this is not the problem, and the Google Play services error appears again, you can also completely delete your own registration.
To perform these actions, you need to log into your account and choose to delete your account. There is nothing wrong with this, because when the device is rebooted again, the system will automatically prompt you to either log in under an existing account or create a new account. It remains just to enter the necessary data and continue loading the device.
Full reset
If, after that, a Google Play services error appears, you should take the opportunity to completely reset the settings to the so-called factory state.
If this option does not work, you can use the utilities specially designed for this. Again, let's take the Sony Xperia line as an example. To restore them, there is a good Sony PC Companion utility (you can also find analogues for other devices). It is enough to connect the smartphone to the computer, run the program and select the full recovery mode of the factory firmware. It will be downloaded, installed, and after that the user will receive a "clean" device (in terms of software), as if he had just bought it.
Hard Reset (Wipe data/Factory reset)
Finally, if the restore does not work, many people recommend using the forced Reset Hard reset.
How relevant is this? Well, except perhaps only for those cases when none of the above methods helps. But you should be very careful with the process itself, because running it on non-original firmware can only lead to the fact that the device will stop working altogether.
In such a situation, even applets for installing firmware like the SP Flash Tool will not help. The application itself can cause a lot of conflicts, not to mention the above failures. And if you use it incorrectly or set the wrong parameters (or when you try to install the "left" firmware), the situation may be aggravated by the fact that the device will have to be thrown away, since it may be completely impossible to restore it even with the most modern methods and means.
Brief summary
In general, as it is already clear, it is quite simple to eliminate the failure, unless, of course, resorting to extreme measures. Based on the statistics provided by Google services themselves, we can conclude that clearing the service cache and re-registering after deleting an account gives the most tangible results.
Restoring the system by completely resetting all parameters must be used very carefully, because installed programs will be deleted after the reset. Along the way, you should pay attention to your own registration. If re-entry is not possible, you will have to create an “account” again (register in the Gmail mail service, which can be done even from a stationary computer terminal or laptop).