After installing software updates on smartphones samsung galaxy S3, S4, S5 and S6, many users began to encounter the message "The Contacts application has stopped." This error appears when adding a new contact to the phone book and does not manifest itself at all in other situations. As a result, some users may not immediately notice the problem. What to do if you still encounter a similar problem, we will tell in this material.
Where does the error come from?
The exact reason for the appearance of such an error is not known, but many users noticed that it began to appear immediately after installing the new version. software Android. Since rolling back a version to the previous one is troublesome and not everyone will decide on this, we tried to find another effective solution. There are two ways to fix the "Contacts application has stopped" error, try them one by one to find out which one works for you.
How to fix the error?
The first and easiest thing we recommend to do is to clear the cache of the Contacts app and delete temporary data. This is necessary in order to return contacts to their original state and eliminate a variety of errors that may occur due to the accumulation of a large amount of temporary files and data. Please note that the phone book entries themselves will not be affected!
- Open Settings and select the Applications category.
- Find the Contacts app and open its properties page.
- Alternately press the Clear Cache and Clear Data buttons.
- Reboot your device and try to save the new contact again.
If the error is displayed again while saving the information, proceed to the next step.
Since contacts are stored in the device memory as separate files, errors may occur during the process of saving files to the smartphone memory. Some errors may be related to an incorrectly set date in the smartphone settings or a conflict in the date format.
- Open Settings on your smartphone and select More.
- Find Date and Time.
- Depending on the default format, change it to an alternative - 12 hours or 24 hours.
- Reboot your device and try to save the new contact again. As a rule, after these procedures, the Contacts application error will no longer bother you.
Probably the most common mistake among Android users is a crash in Google apps. Today we will talk about one of them: Play app Market stopped. This notification constantly pops up when trying to download or update any application. You will learn what to do first with this error and what options will be useful to you.
What is this mistake?
App Store failure can appear at the most different reasons: outdated software version on the phone, clogged data cache, synchronization errors with the connected account on the phone. In rare cases, third-party programs and even viruses are to blame, which can block some system options.
Error in Android - Application Play market stopped
How to fix error in Samsung devices
This problem is very common on Samsung smartphones and tablets ( Galaxy Tab, Grand Prime, etc.), which have their own version of Android OS. Next, we will describe a list of priority instructions, which, by the way, will suit the rest of Android devices. I will not write about the standard ones - restart the device, wait a bit, write to support, etc.
Check for updates
System updates are definitely an important part of your Android's stability. They contain fixes and improvements to many features. Be sure to check their relevance on your device.
Reset all Google services
The second step is to reset and erase all temporary data in "Services Google Play» And play market. This is done in the standard way:
Do not forget to perform a comprehensive cleaning of the device. For example, Samsung has a Smart Manager system cleaner. With it, you can optimize battery consumption, free up memory, RAM and check security settings. You can also use third-party utilities such as Master Cleaner.
Account sync
After all the cleanings, you need to check if there is a failure in the synchronization of the Google account and reconnect the account itself. Walk the path "Settings" — "Accounts" — Google. We click on the active account, after that you will be taken to the synchronization menu. At the top there will be three dots (menu), there is an item Delete account. records. Erase all data, after reboot, activate the account in the smartphone again. Such a reconnection will help to fully synchronize with cloud data. Try to use the store.
Use analogues
If nothing works out for you and the “Play Store application has stopped” error remains, the last option would be “Reset settings”, which will erase everything from the device. An extreme case would be a new firmware. If you have no time to do this at the moment, then you can safely use similar stores.
Article content
Samsung, it would seem, is a serious giant specializing in smartphones lately, offering its customers ideal devices! Oh no! If you are reading this article, then you are not all right. Quite often, users of this brand are faced with a problem when the interface starts to lag a little, as a result of which an error of this format appears: "The TouchWiz Screen application has stopped." What to do in this case? Flash your phone? Take it to the workshop? Take under warranty, if it is still valid?
The problem can be solved independently, and it is not a fact that it appeared due to improper operation of the user himself. Most likely, this is a bug of the shell itself installed in your Samsung. In this article, we will tell you about several ways to solve this problem.
We reset the error by simply turning off the phone
We will act from more simple methods to complex, so we recommend that you perform them in the same order. If you have an error for the first time, then there is a chance to remove it by removing the battery.
Here's what we do:
- Without turning off the device, remove the battery from it;
- Next, press the power button (power), press for about 30 seconds;
- Put the battery back, close the lid, try to turn on the smartphone.
Why is this being done, you ask? With this method, we completely deplete the capacitors until they are completely discharged. After that, the phone's memory is already rebooting without any problems and interference.
After this procedure, we need to turn on our Samsung in safe mode (this procedure is temporary). Don't know how to do it?
For Samsung devices operation is as follows:
- Press the button Powerso that our device starts to turn on.
- Next, press and hold the Menu key, waiting for the device to boot into safe mode.
Did not work? Then we try another method.
- We press three keys at the same time - Home, Power and Menu, wait until our device turns on in the appropriate mode. Please note that in this case operating system won't load third party programs. You can easily remove unnecessary and problematic applications.
If after the described steps the problem still remains and a notification appears with the text “TouchWiz Screen application has stopped”, proceed to the next step.
Enable disabled apps
It may be that standard programs and systems that are necessary for the correct operation of the device are disabled in your smartphone. To do this, we perform the following operations:
- Go to "Settings" of your Samsung and go to the tab "Application Manager";
- At the top of the screen, click on the item "Disabled"so that the system displays a list of disabled programs;
- Now we restore each one in turn and check if the error still appears or not.
We recommend restoring all at once to save yourself time. In most cases, the problem goes away after you follow these steps. If you still haven't succeeded, move on to the next step.
Clear cache and data
- Go to the "Settings" of your device, select the tab "Application Manager";
- Choose the parameter there "All", find the item "Contacts";
- Go to this tab, clear the cache;
- Then return to the previous menu, select phone settings there;
- Press the button "Clear cache and data".
Please note that after clicking this tab, all settings you created earlier will be deleted.
Clearing Touchwiz Cache
As a rule, any widget located on your screen can also be the cause. Try to remove them all first and restart your smartphone. If it does not help, then click "Settings" and go to the application settings. In the general list, find "Details" and click on "Touchwiz Screen". It remains only to clear the cache and restart your phone again.
If this method did not help, then you will have to do a full factory reset so that all user data is completely deleted from the phone. We also recommend that you check your OS version for new versions.
Samsung has been aware of this problem for a long time, and for most versions and skins, fixes have already been released that completely solve the problem. Just be sure to create copies, because all information from the phone will be deleted, that is, you will completely lose all contacts stored on the phone. In some cases, a full phone firmware may also be required, for example, if your version of Android is no longer supported by the developer.
If you get this error, and at the same time you cannot go to another menu item or the “Back” button does not work, and the phone seems to freeze, you can use the quick menu by swiping down and selecting “Settings” from the list. Users very often forget about it, although in many cases this method saves.
If we talk in general about the situation of users, then most often the problem occurs due to stopping applications, as a result of which a notification appears. And sometimes it is not the user himself who is to blame, because. he might not have disabled them, but additional programs that were installed from third-party services or various utilities to speed up the system, cleaning programs, for example, the same Clean Master.